Portal planning guide
Review current answers, search language, publishing ownership and the path through an internal request.
Read the guideResources
Turn “one place for employees” into clear requirements.
Start with the people, answers and internal tasks the portal must support.
Requirements scorecard
Keep the existing eight-area planning check, with a simple scale for unknown, assumed, written and checked requirements.
Use the scorecardIs a document library enough?
It can be one part. Employees also need to know which answer is current, whether it applies to them and where to go when the task needs action.
Who keeps content current?
Each content family needs an owner, review date and correction route. Technical launch does not replace that publishing responsibility.
Can AI answer employee questions?
It can be considered with approved sources and appropriate access controls. The answer should point to current material and handle uncertainty. A generated response should not invent policy or expose restricted content.